PART 1 | SOFT SKILLS
MODULE ONE | Identity, Perception, and Persuasion
You will learn why people become defensive and push back when they perceive someone is trying to sell them. You will become bullet proof when dealing with difficult clients and understand how to meet them where they are and help them find resolution. Tactically, you will learn how to invite your customer to go to the next step without having to trick or manipulate them.
MODULE TWO | Connection, Building Rapport, and Service
You will learn how to laser focus on the person you are communicating with, causing them to feel like the center of the universe. You'll also learn how to connect with anybody, anywhere, anytime, and quickly build trust. This isn't just about surface-level rapport; it's about caring enough to connect
MODULE THREE | Asking Good Questions and Listening with Intent
Learn how to find out what your customer needs by inviting them to be clear and precise through your ability to ask good questions and listen with intent. You will also be able to know when to talk, when to listen, and when to ask the right questions at the right time to move your customer to a place of ultimate satisfaction with your service.
PART 2 | SELLING SYSTEM
MODULE FOUR | Failure, Success, and Being in Charge
You will learn strategies for being extremely productive and building enormous momentum with each sales day. You will learn how to always know what's happening next in your prospecting system, as well as setting an agenda for each sales meeting, which will put you in a position of no longer chasing prospects that “ghost” you.
MODULE FIVE | Effective Needs Assessment and Money
You will learn how to find out what your prospect needs, without hammering them with the features and benefits of your entire product line. You will also be introduced to how to ask curious questions and practice active listening to hone in on matching the right product or service to the needs of your client. You will learn how to negotiate comfortably around money and how to get all the money issues on the table, so you're not blind-sided later when the prospect tells you they need to think about it and will get back to you. Find out how to identify your prospective client's budget and fit their budget to the product or service that fits their need.
MODULE SIX | Decision Makers and Giving a Killer Presentation
You will learn how to get in front of all the decision-makers before doing a presentation. You will learn exactly how and when to give a presentation for your prospect. You will also learn what to talk about during the presentation, so you don't oversell and blow the sale. Finally, we will teach you how to kill buyer's remorse before it sets in.