S3 Soft Skills Training

Enroll in the gold standard training for building connection through enhancing interpersonal communication skills and providing five star customer service.

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  • Practice Skills and become competent through role playing.
  • Learn effective interpersonal communication tools.
  • Become focused through being coached.
  • Identify and overcome limiting beliefs.
  • Learn how to listen actively to determine what the person you're communicating with really wants.
  • Develop and execute excellent soft skills.
  • Become the greatest version of yourself.

“Benjamin and Theophan teach from a wealth of experience and knowledge. This approach is tried and tested, and they had solid answers for every question I brought up. Before the series was over, I was already applying much of the content. Now that I’ve completed the training, my confidence is sky-high!”

– Derek P.


MODULE ONE | Identity, Perception, and Persuasion
You will learn why people become defensive and push back when they perceive someone is trying to sell them. You will become bullet proof when dealing with difficult clients and understand how to meet them where they are and help them find resolution. Tactically, you will learn how to invite your customer to go to the next step without having to trick or manipulate them.

MODULE TWO | Connection, Building Rapport, and Service
You will learn how to laser focus on the person you are communicating with, causing them to feel like the center of the universe. You'll also learn how to connect with anybody, anywhere, anytime, and quickly build trust. This isn't just about surface-level rapport; it's about caring enough to connect.

MODULE THREE | Asking Good Questions and Listening with Intent
Learn how to find out what your customer needs by inviting them to be clear and precise through your ability to ask good questions and listen with intent. You will also be able to know when to talk, when to listen, and when to ask the right questions at the right time to move your customer to a place of ultimate satisfaction with your service.

Your Instructor

Theophan is a leading authority on executive sales coaching and personal development. He provides executive sales coaching to executives, sales teams, and individual sales people, helping them see explosive growth and finding career fulfillment through personal development.

Coach Theophan has been in sales for more than twenty years. His first sales position was as an account executive for a collection agency in Alaska where he was introduced to a non-traditional selling system that allowed him to become a professional and extremely successful salesman.

His approach was more conversational and consultative, which caused clients to see him as a trusted adviser instead of a salesperson. Building relationships with clients and finding solutions that fit their needs became his forte.

Since 2005 Coach Theophan has helped other coaches and independent company owners, as well as sales teams, and executives, overcome the challenges that have kept them from reaching their full potential. He is on a mission to help those that are ready, to experience a new, more incredible life.

Coach Theophan lives in Portland, Oregon and coaches clients throughout the United States and all over the world.

Frequently Asked Questions

When does the course start and finish?
The course starts now and should be finished within 30 days so you can take advantage of the included reinforcement training.
How long do I have access to the course?
You have access for 180 days after initially registering for the course. Access also includes 180 days of S3 Soft Skills live reinforcement and support coaching. Practicing what you've learned is a necessary part of mastering the training.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 7 days and we will give you a full refund.

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